Professional Image List of Training Resources - Training Video | Training DVD | Management Training | Customer Service Training


PROFESSIONAL IMAGE: List of resources
Title & Format	Price	Description

Insights and Strategies Series	AUD $4,697.00 Buy Now	Inspire best practice performance with up-to-date knowledge, insights and strategies from a range of business leaders ... More...

Switch On - Service from the series: Switch On Series	AUD $275.00 Buy Now	Switch on Service is a course designed to develop and maintain positive service attitudes in all staff that provide s... More...

Getting Motivated	AUD $275.00 Buy Now	An animated series developed by psychologist Eve Ash to help people get motivated. Learn how to create a positive min... More...

Teaching Greetings from the series: Cutting Edge Communication Comedy Series 1-80	AUD $275.00 Buy Now	Carlos needs training in reception skills. Carol is critical of his pronunciation and poor English, so she delegates t... More...

Damage Control from the series: Difficult People and Situations Series	AUD $495.00 Buy Now	In Damage Control you will explore a case study of a product launch delivery disaster and a very angry client - all s... More...

Ethical Behaviour from the series: Q&A Series	AUD $275.00 Buy Now	What is ethical behaviour and does it really matter in today's workplace? Can unethical behaviour actually affect... More...

Passion for Service Excellence from the series: Workplace Excellence Series	AUD $495.00 Buy Now	See the difference when people want to provide exceptional service. Learn that when you’re passionate about you... More...

Talking Up Your Business from the series: Learning a la Carte Series	AUD $275.00 Buy Now	Peter Quarry interviews Carolyn Stafford, Director, connectmarket.com.au Peter Quarry and Carolyn Stafford, author of ... More...

Sales & Service Turn-Offs from the series: Take Away Training Series	AUD $275.00 Buy Now	Identify the ten core principles of excellent service and what typically turns customers off. ... More...

Communicating Clearly from the series: Hotlines Series	AUD $275.00 Buy Now	Staff in call centres need to learn to communicate clearly, especially if someone has difficulty understanding. ... More...

Conveying a Professional Image from the series: Hotlines Series	AUD $275.00 Buy Now	People in call centres are the window into their organisation. They need to present a professional image over the phon... More...

Conveying Information from the series: Communication Essentials Series	AUD $495.00 Buy Now	Whether conveying information, giving instructions, coaching or selling, the ability to convey information in... More...

The Spirit of Service from the series: Take Away Training Series	AUD $275.00 Buy Now	Learn behaviours that internal and external customers love, so you deliver excellent service. ... More...

Explaining Clearly from the series: People Skills Series	AUD $495.00 Buy Now	Whether conveying information, giving instructions, coaching or selling, the ability to explain clearly is a core comm... More...