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Ethical Behaviour
This title is part of the Q&A Series
Duration: 13 minutes
USD $275.00
Ethical Behaviour
Synopsis

What is ethical behaviour and does it really matter in today's workplace? Can unethical behaviour actually affect the performance of a business? In answering some common questions about ethics, Psychologists Eve Ash and Peter Quarry tackle this sometimes sensitive subject with clarity and precision.

Key Learning Points

Case scenarios are analysed and advice given by the psychologists:

Introduction

  • What are ethics in the workplace?
  • Who should be interested in understanding ethics?
  1. "Our organisation has released a new code of ethics. Does it really mean anything? "
    • Can ethics make your business more successful?
    • Ethics and their alignment with values.
    • Ethics and efficiency.
  2. "A colleague of mine is stealing things. Nobody seems to do anything. What should I do? "
    • The danger of rationalising breaches of ethics.
    • Addressing the problem.
    • Clarifying codes of ethics.
  3. "Im in sales and my boss encourages me to lie about the product. What should I do? "
    • Using questions to test the ethics of a situation.
    • The consequences of our actions.
  4. "I work in a call centre and my colleagues discuss private details of our customers. Isnt that a breach of confidentiality? "
    • Being familiar with reporting procedures.
    • The pros and cons of taking it further.
    • Reporting and confidentiality.
  5. "1.Main Points "
    • The importance of social responsibility.
    • Determining ground rules within your team.
    • Setting agreed performance standards.
Learning Outcomes
  • A code of ethics is linked with success
  • Breaches of ethics must be managed
  • Voice concerns to colleagues
  • Use "I" statements
  • Clarify code of ethics with team
  • Report unethical behaviours
  • Determine ethical behaviours by asking key questions
  • Ensure behaviours are consistent with your values
  • Consider future impact of unethical behaviours
  • Avoid breaches of confidentiality
  • Seek advice when unsure
  • Consider the corporate social responsibility
  • Team ground rules ensure more compliance
Recommended Audiences
  • Trainers
  • Managers
Distributed in the following format(s)
  • DVD
Available in the following language(s)
  • English
Media Type
 Video Recording
Presentation Style
  • Interview
STOCK CODE
Q&A05
ISBN
9781921635489
Published
Melbourne Australia
Filming location
Melbourne Australia
Release year
2009
Copyright owner
ClickView
Publisher
Seven Dimensions