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Video  Finder
Conveying Information
This title is part of the Communication Essentials Series
Duration: 13 minutes
USD $495.00
Conveying Information
Synopsis

Whether conveying information, giving instructions, coaching or selling, the ability to convey information in a clear and concise way is a core communication skill.

Learn the three essential steps for this skill to avoid misunderstandings and mistakes.

We spend a large part of our time at work communicating with each other. Whether conveying information, giving instructions, coaching or selling, the ability to make others comprehend information in a clear and concise way is a communication skill.

One of the biggest traps when explaining things is thinking that you are doing it effectively when actually you are not. Often the message that the other person receives is not the same as the message you intended to send.

This video teaches viewers the three steps necessary for conveying information clearly and avoiding misunderstandings, inefficiencies, errors and conflicts.

Key Learning Points
  • Get the attention of listeners using three simple techniques
  • Organise information to make it easy for the listener to understand and make sure the other person has received the message accurately
Learning Outcomes
  • Be able to describe the three steps in conveying information clearly
  • Have practiced explaining something to another person and received constructive feedback
  • Have identified three specific behaviors that need to change in your workplace to improve the way information is conveyed
Package Description
DVD with PDF workbook on disc. Includes activities and to-dos.
Recommended Audiences
  • All staff
  • Managers
Distributed in the following format(s)
  • DVD
Available in the following language(s)
  • English
Media Type
 Video Recording
Presentation Style
  • Drama
STOCK CODE
CE02
ISBN
9781921635977
Published
Melbourne
Filming location
USA
Release year
1997
Remastered year
2006
Copyright owner
ClickView
Publisher
Seven Dimensions