Video  Finder
What's the Problem?
This title is part of the The Improving Performance Series
Duration: 13 minutes
Synopsis
Part one of Peter Quarry's powerful three-step formula for improving performance.

The first step in solving any problem, including a work performance problem, is to be clear about just what the problem is. So managers and supervisors must know what the standards required are, and must also know about a staff member's actual level of performance, so that they can accurately determine that a performance problem exists.

Key Learning Points
  1. Don't blame
  2. Be specific
  3. Have evidence
  4. Gain agreement
Package Description
DVD
Recommended Audiences
  • Managers
Distributed in the following format(s)
  • DVD
Available in the following language(s)
  • English
Media Type
 Video Recording
Presentation Style
  • Drama
STOCK CODE
IMP2
ISBN
9781921635823
Published
Melbourne
Filming location
Australia
Release year
1991
Remastered year
2006
Copyright owner
ClickView
Publisher
Seven Dimensions