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Video  Finder
Giving Feedback - Advanced Skills
This title is part of the Feedback Solutions Series
Duration: 22 minutes
AUD $495.00
Synopsis

This video provides specific behavioural techniques for dealing with the four most common difficult situations encountered when giving feedback.

Viewers will learn about two-way feedback, contracting, linking feedback to specific goals, the importance of acknowledging emotions and dealing with disagreements.

Key Learning Points
  • Recognise the four most difficult situations faced when giving feedback
  • Respond when someone is not motivated to listen to feedback
  • Structure feedback if someone is uncommitted to action
  • Position feedback if the person gets angry, shocked or upset
  • Give feedback if someone disagrees with you
Learning Outcomes
By the end of this program, participants will know:
  • The four most difficult situations they may face when giving feedback
  • How to deal with those difficult situations
Package Description
DVD with 12 page section in workbook including exercises, activities and to-dos.
Recommended Audiences
  • All staff
  • Managers
Distributed in the following format(s)
  • DVD
Available in the following language(s)
  • English
Media Type
 Video Recording
Presentation Style
  • Drama
STOCK CODE
FBACK02
ISBN
9781921635915
Published
Melbourne
Filming location
USA
Release year
1994
Remastered year
2006
Copyright owner
ClickView
Publisher
Seven Dimensions