Video  Finder
Coaching to Resolve Conflict
This title is part of the Performance Excellence Series
Duration: 15 minutes
Synopsis

This program will provide viewers with the knowledge and skills they need to coach others to resolve conflicts in the workplace, whether they are directly involved in the conflict or are a third party mediating a dispute.

The three key coaching skills learned will ensure that conflict does not waste valuable time and money, but results in a 'win-win' solution.

Key Learning Points
  • Avoid the wasted time and effort caused by conflict
  • Break a conflict spiral
  • Gain cooperation and commitment
  • Generate creative solutions that result in mutual satisfaction
Package Description
DVD with workbook including quizzes, exercises and to-dos.
Recommended Audiences
  • Managers
Distributed in the following format(s)
  • DVD
Available in the following language(s)
  • English
Media Type
 Video Recording
Presentation Style
  • Drama
STOCK CODE
PE05
ISBN
9781921635724
Published
Melbourne
Filming location
USA
Release year
1995
Remastered year
2006
Copyright owner
ClickView
Publisher
Seven Dimensions