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Coaching and Mentoring New People
Duration: 8 Minutes
Synopsis

Coaching and Mentoring New People is all about managers providing professional development and personal support for new employees. It helps new people learn new skills and embrace the company's cultural and social norms. It helps them grow in their current job and be ready for career opportunities. Mentoring can help assess a new worker's success and progress in the organization. Good coaches and mentors guide rather than dictate. They ask questions and find out what the new person knows and what they need to learn. Good mentoring and coaching will encourage open communication and will help develop trust and respect.

In Coaching and Mentoring New People, the dramatized case study shows Sam and Michael giving Dion constructive feedback. Alex coaches Dion on how to answer the phone properly. Being a good coach and mentor is all about giving time and encouragement and offering practical steps to build skills.

Key Learning Points
  • Don’t underestimate those first few days INSTEAD: help them settle in
  • Don’t expect knowledge INSTEAD: Offer practical steps to build skills
  • Don’t be impatient INSTEAD: Give time and encouragement
  • Don’t discourage INSTEAD: Be a caring role model
Package Description

Video program plus a resources kit with PDFs of workbooks with ESL learning activities and quizzes, PowerPoint Slides and Certificates.

Recommended Audiences
  • Teams
  • All staff
  • University students
  • Managers
Distributed in the following format(s)
  • DVD
  • Stream
Media Type
 Video Recording
Presentation Style
  • Comedy
  • Drama
STOCK CODE
CEC50A
ISBN
9781921909351
Published
Melbourne, Australia
Filming location
Los Angeles, USA
Release year
2021
Copyright owner
Seven Dimensions
Publisher
Seven Dimensions