Shopping Cart (0)
Video  Finder
Difficult People and Situations Series
4 programs
AUD $1,452.00
Synopsis
Difficult People and Situations Series

A series of 4 outstanding dramatized DVDs - a must for every business!

 Download Difficult People and Situations Flyer

Excellent case studies to help develop effective communication and leadership skills. Covers:

  • Open communication, conflict resolution, and teamwork.
  • Leadership, feedback and problem solving
  • Diversity, bullying and sexual harassment
  • Customer service, managing complaints and quality assurance

Ideal for managers, teams and staff at all levels.

Created by Psychologist Eve Ash

To buy the WHOLE SERIES, click on the shopping cart above (no need to add individual titles to your cart). This series contains the following titles
Title
Price
Description
Bullying and Harassment
AUD $495.00 Buy Now
Bullying, harassment and especially sexual harassment is unacceptable in any workplace. But many people don't r... More...
Damage Control
AUD $495.00 Buy Now
An excellent case study of a major product delivery disaster and a very angry client - all superbly managed by the accou... More...
Leadership Sins
AUD $495.00 Buy Now
Leadership requires awareness, open communication and the ability to empower others. David makes several mistakes mana... More...
Personality Clash
AUD $495.00 Buy Now
Anne and Kim are very different culturally and in their work styles. Kim is annoyed by Anne's attitude, insensitiv... More...
Package Description

The series contains the set of 4 DVDs. Each DVD comes with a workbook with activities, handouts and a full script.

Recommended Audiences
  • Personal Use
  • Youth
  • All staff
  • Managers
Distributed in the following format(s)
  • DVD
Available in the following language(s)
  • English
Media Type
Video Recording
Presentation Style
  • Drama
Closed Captions
Yes
STOCK CODE
DIFFSET
ISBN
9781921635052
PUBLISHED
Melbourne
FILMING LOCATION
Melbourne
RELEASE YEAR
2009
COPYRIGHT OWNER
Seven Dimensions
PUBLISHER
Seven Dimensions