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COACHING: List of resources
Title & Format Description
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Insights and Strategies Series
Inspire best practice performance with up-to-date knowledge, insights and strategies from a range of business leaders ...
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Coaching and Mentoring New People
Coaching and Mentoring New People is all about managers providing professional development and personal support for n...
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Manage Hygiene Boundaries
Manage Hygiene Boundaries is a timely and engaging video for everyone to establish rules for hygiene and best practic...
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Developing Trainer Skills
Dions training skills are improving and many give advice. ...
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Using Goals to GROW
Define goals and consider reality, obstacles, options and way forward. ...
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Handling Tricky Appraisals
Carol expects to be showered in praise at her forthcoming appraisal with Marcus, but is shocked to find Serena will be...
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Supervising Effectively
Supervision mistakes are being made - Marcus is vague, Carol bullies and gives poor feedback and Serena makes the fata...
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Teaching Greetings
Carlos needs training in reception skills. Carol is critical of his pronunciation and poor English, so she delegates t...
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Delegating and Empowering
from the series: Q&A Series
Delegate and Empower is a course to help managers master the skills of delegation and empowerment. It's not uncom...
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How to Develop Your People
Everyone needs a development plan with career goals, reviewed regularly. Psychologist Eve Ash provides some useful guide...
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Manager and Psychologist
from the series: Q&A Series
This a course providing practical examples of people skills required by managers. Managers need to understand how to ...
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Recognition & Feedback
Motivate people, develop skills and improve work performance. Learn how to give immediate recognition and feedback, b...
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10 Steps to Flawless Appraisal Interviews
Performance appraisals are one of the most unpopular managerial tasks. Psychologist Peter Quarry gives ten practical t...
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6 Ways to Prevent Sloppy Work
In this program, Psychologists Eve Ash and Peter Quarry, discuss why some staff deliver substandard work and offer p...
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How to Manage & Motivate a Sales Team
Sales managers all need to implement the seven essential skills covered in this program to ensure the success of their...
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Coaching Challenges Series
In the real business world, coaching situations spring up all the time. The should be exciting opportunities for fe...
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Career Coaching Skills
In this video, discover why growing, developing and nurturing your people is one of the most important management func...
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Mentoring for Executives
This video describes how executive mentoring should work. Learn the differences between internal and external ment...
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Situational Coaching
This video explains a five-step approach to coaching and how to vary it according to the specific needs of employees a...
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Coaching
Assess when to use coaching to improve performance, confidence and motivation. ...
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Mentoring
Learn the essential skills required by both mentors and proteges. ...
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Coaching to Build Skills
Discover an effective approach that can be used to build all types of skills, including technical, task-related sk...
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Coaching to Clarify Expectations
Coaches need to set high expectations. But people can only perform well at work if they have been told what is expecte...
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Coaching to Develop Motivation
Discover why giving advice doesn't always help people to perform better at work. This results-oriented video demonstra...
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Coaching to Encourage Flexibility
People need coaching to be flexible and adaptable to all sorts of organisational change, including technological ch...
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Coaching to Enhance Confidence
Sometimes people don't perform well because they have low confidence in a particular task. This video shows how...
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Coaching to Resolve Conflict
This program will provide viewers with the knowledge and skills they need to coach others to resolve conflicts in t...
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Performance Excellence Series
In the same way that athletic coaches help their teams achieve Performance Excellence, workplace coaches need to he...
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Giving Feedback - Advanced Skills
This video provides specific behavioural techniques for dealing with the four most common difficult situations enco...
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Giving Feedback - Basic Skills
How do you give feedback to another person in the workplace? This video demonstrates how to structure the ...
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Giving Personal Feedback
Learn how to give feedback so that it gets the results you want. ...
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Productive Counselling
from the series: People Skills Series
Discover the major trap managers, team leaders and others fall into when counselling. Learn the difference bet...
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Coaching on the Job
from the series: People Skills Series
This five step coaching technique will ensure that new tasks are clearly explained, understood and learned. ...
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Heather's Case
Heather is the youngest clerical worker in a project team. She is angry about other staff who are inconsiderate, messy...
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Ian's Case
Ian works in an art department. Lately his work has been sloppy, he makes long personal phone calls, he drinks and he ...
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Jude's Case
Jude is a conscientious researcher in a professional market research team. Her supervisor, George, wants her to be mor...
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Phil's Case
Phil works in despatch. Complaints about mistakes and late deliveries have prompted his supervisor, Kris, to talk to h...
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Solving the Problem
Part three of Peter Quarry's powerful three-step formula for improving performance. ...
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Solving Work Problems
Covers job planning, counselling, disciplining and communication skills for managers. ...
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The Improving Performance Series
A set of 8 programs to develop skills for managers to talk to staff about poor performance....
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What's Causing the Problem?
Part two of Peter Quarry's powerful three-step formula for improving performance. ...
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What's the Problem?
Part one of Peter Quarry's powerful three-step formula for improving performance. ...
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